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Cramer, Henriette, Evers, Vanessa, van Slooten, Tim, Ghijsen, Mattijs and Wielinga, Bob, Trying Too Hard? Effects of Mobile Agents’ (Inappropriate) Social Expressiveness on Trust, Affect and Compliance, in: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’10), Atlanta, Georgia, 2010.